Helping people without internet access or cell phones

Posted on February 27, 2019
Created by Demlabs

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A Virginia grassroots group handles calls from people with only a landline using a voice chatbot. Their requests for rides to the polls, are transcribed the and emailed to a ride coordinator. The same chatbot can also be used to collect details for the census from individuals and respond to their queries.

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United Way of Greater Houston 2020 Census Response Grant